Remote Client FAQs

• Why is it that "?????????" is displayed when I am installing Remote Client?

• How do I view remotely with your Digital Video Recorders and DVR Cards?

• Why do I get the message "Cannot connect to the Listening port. Please check the settings." when I am trying to connect to the server?

• Why do I get the message "Cannot connect to Video port. Please check the settings" when I am trying to connect to the server?

• Why do I get the message "Connection Timeout" when I am running the Remote Client?

You can also contact a Global Account Executive to assist you. CLICK HERE.

For all other inquiries, send email to info@neugent.net.

Contact us

Neugent Technologies, Inc.
Topy Building I
#3 Economia Street, Bgy. Bagumbayan,
Libis, Quezon City

Call : +632-706-4700     ; 1-714-684-8116
Email us at info@neugent.net for your inquiries.

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